Privacy Policy

1. Scope of This Privacy Policy

This Privacy Policy applies to information we collect through:

• the Prayer Journey website and web app
• user accounts and subscriptions
• journaling, prayer, reflection, and devotional features
• church or organization sponsored access
• support communications
• analytics, security, and operational tools
• voice, export, and related service features

This Privacy Policy does not apply to third party websites, apps, services, or payment platforms that may be linked to or integrated with Prayer Journey. Those third parties have their own terms and privacy policies.

2. Important Nature of the Service

Prayer Journey is a guided spiritual reflection platform. Users may choose to enter highly personal content, including prayers, reflections, journaling, emotional struggles, spiritual concerns, voice entries, and related material.

Please do not submit information you are unwilling to store digitally.

Prayer Journey is not a medical provider, mental health provider, emergency service, or crisis response service.

3. Information We Collect

We may collect the following categories of information.

A. Information You Provide Directly

You may provide information such as:

• your name
• email address
• login credentials or authentication information
• billing related details processed through a payment provider
• account preferences and settings
• onboarding responses
• prayer topics, spiritual goals, and journey preferences
• journal entries
• written reflections
• personal prayers
• saved devotional interactions
• support messages
• feedback
• voice recordings, transcripts, or dictated entries if those features are enabled
• content you choose to export, download, or share

B. Information Collected Automatically

When you use the Service, we may automatically collect technical and usage information such as:

• IP address
• approximate location derived from IP
• browser type
• device type
• operating system
• referring pages or links
• pages viewed
• dates and times of access
• clicks, navigation flow, and feature usage
• crash data, error logs, and performance diagnostics
• cookie, session, and similar identifier data

C. Information From Third Parties

We may receive information from:

• payment processors
• authentication providers
• analytics providers
• hosting and infrastructure vendors
• customer support tools
• organizations or churches that sponsor your access
• other vendors you choose to connect to Prayer Journey

4. Sensitive and Reflection Based Content

Some information you provide through Prayer Journey may be sensitive in nature, including prayer content, reflections, emotional struggles, faith related concerns, voice entries, and journaling history.

We treat this type of content as private account content and use it only for the limited purposes described in this Privacy Policy, such as operating the Service, personalizing journeys, generating devotional or prayer related content, maintaining your account, securing the Service, and complying with law.

You control what you choose to write, record, save, export, or delete.

5. How We Use Information

We may use information for the following purposes:

• to create and manage your account
• to authenticate users and secure access
• to provide journeys, prompts, devotionals, guided prayers, journaling, voice tools, exports, and related features
• to personalize your experience
• to generate reflections, devotional responses, prompts, or prayer related content
• to process subscription purchases and manage billing
• to send transactional messages such as verification emails, password resets, receipts, service notices, and account updates
• to respond to support requests and feedback
• to detect, prevent, investigate, and address fraud, abuse, security incidents, and technical issues
• to analyze usage trends and improve the Service
• to enforce our Terms of Service and other policies
• to comply with legal obligations
• to protect the rights, safety, and property of users, Prayer Journey, and others

We may also use de identified or aggregated information for analytics, product improvement, business planning, and reporting.

6. Artificial Intelligence and Service Providers

Prayer Journey may use automated systems or artificial intelligence features to help generate, summarize, personalize, organize, or format content.

If those features are enabled, we may send relevant inputs you provide, such as reflection text, prayer topics, journaling content, prompts, or related account context, to service providers that help us operate those features.

We use such providers to perform services on our behalf and not to grant them ownership of your content.

AI generated content may be imperfect, incomplete, or inaccurate. You remain responsible for reviewing anything generated through the Service.

7. Cookies and Similar Technologies

We may use cookies, session tokens, local storage, pixels, and similar technologies to:

• keep you signed in
• remember preferences
• maintain security
• understand usage and performance
• improve navigation and product experience
• support analytics and troubleshooting

Your browser or device settings may allow you to limit some cookies or similar technologies. However, some features may not function properly if certain technologies are disabled.

8. When We Share Information

We do not share your information except as described in this Privacy Policy or as otherwise disclosed to you.

We may share information with:

A. Service Providers

We may share information with vendors that help us operate the Service, including providers of:

• cloud hosting
• database storage
• authentication
• payment processing
• analytics
• customer support
• email delivery
• text to speech or speech to text
• AI and content generation services
• security monitoring
• infrastructure and performance tools

These providers may access information only as reasonably necessary to perform services for us, subject to contractual or operational restrictions.

B. Churches and Organization Sponsors

If your access is provided through a church, ministry, or other organization, we may share limited information with that sponsor as needed to manage the sponsored account, such as membership status, plan eligibility, seat usage, and administrative account data.

Where organization level reporting is offered, we may share aggregated, anonymized, de identified, or summarized usage and prayer topic reporting designed not to reveal your private prayer text or journal entries, unless a feature clearly tells you otherwise.

C. Legal, Safety, and Protection Reasons

We may disclose information if we believe in good faith that doing so is necessary to:

• comply with applicable law, legal process, or governmental request
• enforce our Terms or policies
• investigate fraud, abuse, or security issues
• protect the rights, safety, and property of Prayer Journey, our users, or others

D. Business Transfers

We may share or transfer information in connection with a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar transaction.

E. With Your Direction or Consent

We may share information when you direct us to do so or clearly consent, such as when you use export, sharing, or integration features.

9. We Do Not Publicly Post Your Private Reflections

Prayer Journey is designed as a private spiritual reflection platform. We do not make your private prayers, reflections, journal entries, or voice entries publicly visible by default.

Any sharing or export action you take is your responsibility.

10. Payments

Payment information is typically collected and processed by third party payment processors, not directly by Prayer Journey.

We may receive limited billing related information such as payment status, subscription tier, renewal dates, transaction identifiers, and limited card metadata needed for receipts, account management, fraud prevention, and support.

We do not store full payment card numbers unless expressly stated otherwise.

11. Data Retention

We retain information for as long as reasonably necessary to:

• provide the Service
• maintain your account
• preserve your saved journeys, reflections, prayers, and history
• comply with legal, tax, accounting, and regulatory obligations
• resolve disputes
• enforce agreements
• detect and prevent fraud and abuse

Retention periods may vary depending on the type of information, the nature of your account, whether you delete content, whether an organization sponsors your account, and our legal obligations.

We may delete or de identify information when it is no longer reasonably needed.

12. Account Deletion and Content Removal

You may be able to delete specific entries, remove content, or request account deletion through the Service or by contacting us at support@prayerjourneyapp.com.

Please note:

• backup copies may persist for a limited period
• some information may be retained as required by law
• some information may be retained for legitimate security, fraud prevention, dispute resolution, or compliance purposes
• de identified or aggregated data may be retained

If your account is part of a church or organization plan, deletion timing and certain account records may also be affected by the sponsor relationship and operational requirements.

13. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, and disclosure.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your credentials and for using secure devices and networks.

14. Children's Privacy

Prayer Journey is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

If we learn that we collected personal information from a child under 13 without legally sufficient authorization, we will take reasonable steps to delete that information.

If you believe a child under 13 has provided information to us, contact us at support@prayerjourneyapp.com. COPPA places obligations on services directed to children under 13 and on general audience services with actual knowledge they are collecting personal information from a child under 13.

15. Your Privacy Choices and Rights

Depending on where you live, you may have certain rights regarding your personal information, subject to exceptions allowed by law. These may include the right to:

• know or access certain information we hold about you
• request correction of inaccurate information
• request deletion of certain information
• obtain a copy of certain information in a portable format
• appeal a denied privacy request where required by law
• opt out of certain types of targeted advertising, profiling, sale, or sharing where applicable

To submit a privacy request, contact us at support@prayerjourneyapp.com.

We may need to verify your identity before processing certain requests. We may also deny requests where permitted by law.

16. Marketing Communications

We may send you service related communications that are necessary for account operation, billing, security, product updates, and support.

If we send optional promotional emails, you may opt out by using the unsubscribe link in the message or by contacting us at support@prayerjourneyapp.com. Even if you opt out of promotional messages, we may still send important transactional or service related communications.

17. Do Not Track and Similar Signals

Some browsers offer Do Not Track or similar privacy preference signals. Because there is not always a uniform standard for interpreting every signal across all contexts and technologies, Prayer Journey may not respond to every such signal unless required by applicable law.

If applicable law requires recognition of a particular opt out preference signal, we will handle that signal in accordance with that law.

18. International Users

Prayer Journey is operated in the United States and may use service providers in the United States and other countries.

If you access the Service from outside the United States, you understand that your information may be transferred to, stored in, and processed in jurisdictions that may have different data protection laws than your home jurisdiction.

19. Breach Response

We take security incidents seriously and will investigate incidents as appropriate.

If we determine that a breach or security incident requires notice under applicable law, we will provide notice as required by that law. The FTC's Health Breach Notification Rule can apply to certain non HIPAA health style apps and similar technologies and requires notice in some breach situations.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we may provide notice by posting the updated Privacy Policy, updating the Last Updated date, emailing you, or using another reasonable method.

Your continued use of the Service after the effective date of an updated Privacy Policy means you accept the updated Privacy Policy, to the extent permitted by law.

Contact Us

For questions about this Privacy Policy, please contact us at:
Kingdom Artistry LLC
Email: support@prayerjourneyapp.com